RefreshLock Frequently Asked Questions
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Hopefully, if in the unlikely situation you have a problem with RefreshLock, you
should be able to find a solution here.

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Q: Does RefreshLock allow custom (non Windows-designated) modes? 

A: Yes it does, but only the modes that are displayed if you turn off the 'Hide
modes that this monitor cannot display' in the Advanced Settings of the Display
Control Panel.  Completely custom frequencies are only available for me to do
direct to hardware.  RefreshLock, to serve it's purpose and be universal, must
override refresh rates in this fashion.  If I say to Windows through software,
that I want a mode it doesn't have, it will deny it, and revert to 60Hz.  End of
story :-(

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Q: RefreshLock is only showing me up to 85Hz, or not all modes that are obviously
compatible with my monitor. 

A: You do, a lot of the time, need to be using your manufacturer's monitor
drivers to get the most out of your monitor with RefreshLock.  The standard Plug
& Play drivers do tend to be a bit too conservative when protecting your monitor.

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Q: I am getting pointer flicker in a game. 

A: Despite having to have seemed to fix the problem for everyone after V1.43,
there is still the odd setup that has this problem.  I'm afraid, for now, it's
unavoidable.  Sorry! 

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Q: A game has visual defects (like a partial/totally blank screen). 

A: Generally, most games on most systems should work.  If a particular game will
not work, try this: go to the Advanced Settings>Timing, turn off 'Allocate some
(small) CPU time to enforcing modes', go to 'Safety Features' and change the
'Milliseconds to pause before overrriding refresh rate' to about 2000ms.  If that
still fails, I'm sorry, but RefreshLock just won't work with that game on your
system.  I have tried to craft RefreshLock to work with everyone, but, there is
still the odd setup that tends to have problems. 

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Q: My screen is breaking up when RefreshLock loads. 

A: This is unusual, but you are probably using the wrong drivers for your
monitor, or you are using custom modes that are not compatible it.  It is HIGHLY
recommended you close RefreshLock down and fix this problem immediately (by
changing your monitor drivers and/or deleting the RefreshLock.ini file in the
Windows directory), otherwise your hardware may get damaged.

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Q: RefreshLock is failing to override modes correctly, even though it says that
a mode IS overridden. 

A: This is mostly a problem with specific graphics card settings.  You need to
check, by changing the Windows mode and frequency in the Advanced Settings of the
Display Control Panel, that you can *manually*, and without RefreshLock loaded,
specify the refresh rates and make them work.  If you can change the modes
yourself, RefreshLock should comply!  I can't give you a general solution to
this, but if you're getting locking problems the problem can be fixed a lot of
the time in the Settings>Advanced... section of the Display Control Panel.

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Q: RefreshLock is showing well over what my monitor is capable of, yet it is only
locking modes to 60Hz. 

A: The most common cause of this program is simply that the user has switched on
the monitor after Windows has got to the desktop.  Reboot your machine to reverse
the effect.

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As always, I cannot accept any responsibility whatsoever of any damage caused by
the use/misuse of this FAQ.  See the EULA.txt file for more details.

Copyright Gregory Maynard-Hoare.  All Rights Reserved.
